Facebook Bot A program designed to help businesses streamline contact with customers who visit their Facebook page by creating user friendly chatbots. https://chatfuel.com/
Customer Support A help desk software company which provides an email-based customer support system for companies using marketing tools such as live chat, CRM’s and email marketing. www.helpscout.com
Customer Support Ensure that your customers are getting the support they need – directly inside your app. Support Hero can help you avoid costly tickets by including self-help information that is accessible to your customer from inside your application. www.supporthero.io/
Event Listings A promotional platform that allows organisations to plan, promote and sell tickets to their events. Eventbrite also assists you in achieving better tickets sales by publishing your event through social media platforms as well. https://www.eventbrite.com.au/
Surveys This program allows you to design professional surveys tailored specifically your business’s needs and confidentially analyse the results. www.surveymonkey.com
Email Marketing An automatic email marketing system that helps you find and connect to a wider audience and customer base. These automations keep in contact with your customers without you having to manually contact each one – saving you precious time. https://mailchimp.com/
Product Reviews A software program designed to assist you in obtaining, tracking and analysing your business’s reviews. ReviewEdge allows you to streamline your feedback and assists your advocates in promoting your business. http://info.onelocal.com/reviewedge
Collaborations This website helps connect your brand with another brand for a mutually beneficial collaboration. Together you can achieve maximum exposure and build upon your target audience. https://collabosaurus.com/
Easy PR A software and training program geared towards allowing small businesses the autonomy to manage their own public relations effectively and efficiently. The program allows your to build contact lists and manage media releases. www.handleyourownpr.com.au
Transcriptions, Captions & Translation A service provider that allows you to communicate with a wider audience by engaging them to provide translations, transcriptions and captions/subtitles for your advertising, product or brand needs. https://www.rev.com/
Free PR Prize Pig helps promote your business to a wider audience through the use of media competitions. Swap your product or service in exchange for greater exposure across many different mediums http://www.prizepig.com.au/